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CONCIERGE

HAVING A PRETTY WOMAN/MAN MOMENT ? 

Make your selection and we will bring it to you in London... #COVIDPROOF by TOSHI!

FOLLOW THE SIMPLE STEPS

1

Place every item you like in the Shopping basket

2

Instead of paying, hit the Toshi Button and enter your address. 

3

Choose a time that suits you....  also available on same day!

4

DELIVERYYYY....

How are we addressing Covid-19?

We are packing all items using face masks and gloves, disinfecting each item with anti-viral spray. Toshi Assistants are equipped with hand sanitiser and gloves to ensure safe delivery.

Toshi Assistants can wait outside the door whilst you try on items. Any communication is made at the door, with a safe distance between you & our TOSHI assistant. We offer contactless payment via Apple Pay & GooglePay.

Can I change the time and location after my order has been confirmed?

Yes, simply create an account with TOSHI or login to manage your orders. You can select a different time and location from the Manage Order page. All changes must be made before your TOSHI assistant is en route.

How does Wait and Try work?

Your TOSHI assistant will wait while you decide about your order or try it on. The assistant can also provide you assistance and styling advice should you want to. They will then return any unwanted items back to POAN.

How to book a return?

Simply create an account with TOSHI or login to easily manage and book a return. If your order is eligible for return according to our return policy, you can easily select a suitable date, time and location under Order History.