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POAN is a London-based fashion and culture platform focused on considered design, meaningful collaboration, and long-term relevance.

Operating across ready-to-wear, retail, and creative projects, POAN translates concept into product through clarity, craft, and cultural awareness — prioritising longevity over trends.

LATEST JOB OPPORTUNITIES

LATEST JOB OPPORTUNITIES
Client Advisor & Retail Growth Lead MRTW / Full Time Role

Location: London, United Kingdom (Soho Square)

Function: Sales & Business Development 

Level: Manager (Strategic & Hands-on)

The Role

POAN is looking for a top-tier salesperson who is excited by the prospect of growing a young, high-pedigree brand. It is for a professional who treats the business as a startup, capable of moving the needle. You will serve as the primary window to our client base, acting as a personal lifestyle consultant who builds deep, long-term loyalty through sophisticated clienteling.

Key Responsibilities

  • Commercial Growth: Take ownership of a monthly sales target with a high-reward 10% commission structure.
  • Strategic Clienteling: Communicate efficiently with the existing client list and proactively convert your own established client book.
  • Video Sales & Content: Curate collections and conduct virtual styling appointments via video and WhatsApp. You must be comfortable and articulate in front of a camera.
  • Aesthetic Brand Ambassador: Represent a brand that is "culturally present, aware, and curious"—appealing to an arts-involved audience (similar to Margiela or Dries Van Noten).
  • Retail Operations: Manage the daily’s of the retail environment while maintaining an intellectual approach to business development and strategy reporting.
  • Creative Outlet: While the primary focus is sales, this role offers a creative outlet for those interested in providing input on aesthetics and design selections.

Requirements & Capabilities

  • Proven Experience: Significant background and experience in luxury (e.g., Selfridges, Harvey Nichols, Liberty, DSM or high-end boutiques).
  • Active Client Book: Must come with a personal book of high-net-worth clients who resonate with "Vanguard" luxury.
  • Sales Hungry: A "natural" instinct for conversion, combined with the patience for long-term relationship building.
  • Technical Literacy: Proficient in Shopify, spreadsheets, and CRM tools for performance tracking and reporting.
  • Onboarding Phase: We offer a fair onboarding structure with fixed commission support during the initial 12-week trial period.