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POAN is a London-based fashion and culture platform focused on considered design, meaningful collaboration, and long-term relevance.

Operating across ready-to-wear, retail, and creative projects, POAN translates concept into product through clarity, craft, and cultural awareness — prioritising longevity over trends.

LATEST JOB OPPORTUNITIES

LATEST JOB OPPORTUNITIES
Junior Client Advisor & Retail Growth Lead MRTW / Part Time Role

Junior Client Advisor – POAN

Location: London, United Kingdom (Soho Square)
Function: Sales & Business Development
Level: Junior (Part-Time)
Hours: 16 Hours Per Week
Compensation: £14 per hour + 10% Commission

The Role
POAN is looking for a motivated and commercially-driven Junior Client Advisor to join our Soho Square team. This role is designed for a professional who treats the business with a startup mindset and is excited by the prospect of growing a high-pedigree brand.

As a primary window to our client base, you will act as a personal lifestyle consultant, building long-term loyalty through sophisticated clienteling. While this is a part-time position, we are looking for a candidate who is performance-driven and capable of "moving the needle" through consistent, high-quality sales activity.

Key Responsibilities

  • Commercial Growth: Take ownership of a monthly sales target of £13,000 with a high-reward 10% commission structure.
  • Strategic Clienteling: Communicate efficiently with the existing client list and proactively develop relationships to drive repeat business.
  • Video Sales & Content: Curate collections and conduct virtual styling appointments via video and WhatsApp. You must be comfortable and articulate in front of a camera.
  • Aesthetic Brand Ambassador: Represent a brand that is "culturally present, aware, and curious"—appealing to an arts-involved audience (similar to Margiela or Dries Van Noten).
  • Retail Operations: Manage the daily requirements of the retail environment while maintaining an intellectual approach to sales performance tracking.
  • Creative Outlet: While the primary focus is sales, this role offers a creative outlet for those interested in providing input on aesthetics and design selections.

Requirements & Capabilities

  • Relevant Experience: A background in a premium or luxury environment (e.g., department stores or boutiques) where you have experience in target-driven sales.
  • Sales Instinct: A natural drive for conversion combined with the patience required for long-term relationship building.
  • Communication: Must resonate with our specific client demographic and possess strong interpersonal skills.
  • Technical Literacy: Proficient in Shopify, digital communication tools, and basic reporting for performance tracking.